1. INTRODUCTION

Thank you for visiting marketmapper.io ("Market Mapper"), a traders helper tool website, which is provided by Market Mapper Ltd. By visiting, accessing, or using marketmapper.io and associated application program interface or mobile applications ("Site"), you consent to the policies and practices of our privacy policy (the "Privacy Policy"), so please read them carefully. This Privacy Policy explains how Market Mapper uses your Personal Data (defined below) as we provide you with access and utility through our traders helper tool platform via software, API (application program interface), technologies, products and/or functionalities ("Service"). In the course of providing you our Service, to abide by the laws in the jurisdictions that we operate, and to improve our services, we need to collect and maintain personal information about you. As a rule, we never disclose any personal information about our customers to any non-affiliated third parties, except as described below. We may update this Privacy Policy at any time by posting the amended version on this site including the effective date of the amended version. We will communicate any material changes to this Privacy Policy via email.

2. DEFINITIONS

Digital Asset

As used herein, "Digital Asset", also called "convertible virtual currency," "cryptocurrency," or "digital goods", such as bitcoin or ether, which is based on the cryptographic protocol of a computer network that may be (i) centralized or decentralized, (ii) closed or open-source, and (iii) used as a medium of exchange and/or store of value.

Personal Data

As used herein, "Personal Data" means any information relating to an identified or identifiable natural person, such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, economic, cultural or social identity of you as a natural person.

3. WHAT PERSONAL DATA WE COLLECT

Market Mapper collects, processes, and stores Personal Data collected from you via your use of the Service or where you have given your consent. This Personal Data may include contact details, however NO copies of identification documentation, government identification number is collected. Information relating to your device or internet service (such as an IP address and a MAC number) may be collected.

We collect information you provide during the Market Mapper onboarding process, which may be a completed, incomplete, or abandoned process. 

4. HOW WE USE YOUR PERSONAL DATA

Market Mapper uses Personal Data to communicate with you and to administer, deliver, improve, and personalize the Service. Market Mapper might also generate generic data out of any Personal Data we collect and use it for our own purposes. We may also use such data to communicate with you in relation to other products or services offered by Market Mapper and/or its partners. We do not share your Personal Data with third parties (other than partners in connection with their services to Market Mapper).

5. ACCESS, CORRECTION, AND DELETION OF YOUR PERSONAL DATA

You have the right to obtain a copy of your Personal Data upon request and ascertain whether the information we hold about you is accurate and up-to-date. If any of your Personal Data is inaccurate, you may request to update your information. You may also request to delete your Personal Data, with exception that we may refuse your deletion request in certain circumstances, such as compliance with law or legal purposes. For data access, correction, or deletion requests, please contact Support Center with the subject "DATA INQUIRY".

In response to data access, correction, or deletion request, we will verify the requesting party's identity to ensure that he or she is legally entitled to make such request. While we aim to respond to these requests free of charge, we reserve the right to charge you a reasonable fee should your request be repetitive or onerous.

6. MARKETING

We may communicate company news, promotions, and information relating to our products and services provided by Market Mapper. We may share Personal Data with third parties to help us with our marketing and promotional projects, or sending marketing communications. By using Market Mapper, you accept this Privacy Policy and you agree to receive such marketing communications.

Customers can opt out from these marketing communications at any moment. If you do not want to receive these communications, please send an email to Support Center.

For product related communications, such as policy/terms updates and operational notifications, you will not be able to opt out of receiving such information.

7. COOKIE USAGE

While you access Market Mapper, we may use the industry practice of placing a small amount of data that will be saved by your browser (Cookies). This information can be placed on your computer or other devices used to visit Market Mapper. This information help us recognize you as a customer, collect information about your use of Market Mapper to better customize our services and better your experience. We may also use the information collected to ensure compliance with our compliance program, and to ensure your account security has not been compromised by detecting irregular or suspicious account activities.

Most browsers are setup to accept cookies automatically. Some Cookies expire when you finalize the session and other Cookies remain on your computer or other devices until deleted or expired. You have the option to decline the use of our Cookies, but this may affect the functionality of Market Mapper services or your user experience.

8. INFORMATION SECURITY

We endeavor to protect Market Mapper and you from unauthorized access, alteration, disclosure, or destruction of Personal Data we collect and store. We take various measures to ensure information security, including encryption of the Market Mapper communications with SSL; required two-factor authentication for all sessions; periodic review of our Personal Data collection, storage, and processing practices; and restricted access to your Personal Data on a need-to-know bases for our employees and vendors who are subject to strict contractual confidentiality obligations.

9. CONTACTING MARKET MAPPER ABOUT PRIVACY QUESTIONS OR CONCERNS

If you have any questions about this Privacy Policy or the use of your Personal Data, please contact us by sending an email to the following address Support Center with the subject "PRIVACY REQUEST".

10. CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our Privacy Policy in the future will be posted on this page and, when appropriate, we will notify you by email.